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How to join

Click on the [Sign Up] link and complete the form in order to create your account.
Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits.
Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

How to order

Order is processed as below :

1. Search for products.

2. Add products to your shopping cart.

3. Log in with a member ID or non-member order.

4. Fill in the order form.

5. Proceed with payment.

6. Complete the order and you will see the order number.


We accept the following forms of payment:

- Credit Card
 Visa / MasterCard / Americal Express / Discover

- Paypal


  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Rate : Conditional Free : $30 will be charged for shipping, if your order amount is less than $200.
  • Delivery Time : 7 - 14 days

  • All deliveries are made via KOREA POST EMS. Standard shipping fee is $30.
    Shipping is free on all orders over $200. (shipping costs excluded)

    Please take into consideration that some products may take additional time for delivery.

    - Customs and Duties

    Regardless of the service you choose, you may be responsible for import duties and taxes on your international order.
    In addition, some orders may experience customs delays.
    Unfortunately, we have no control over these charges or delays and cannot predict what they may be.
    Please track your package using the tracking number after the package has been shipped.
    We work closely with our shipping partners to minimize any delays in delivery for our international customers.
    Duties and taxes are the responsibility of the recipient, should the package be refused at the point of delivery the order will be charged a return shipping fee as well as the duties and taxes incurred on the shipment.
    In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped.
    Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
    All meilinen items are custom-made products and may be subject to shipping delays due to production schedule.

Returns & Exchanges

meilinen only accepts items that are unused and in their original packaging in the event or being returned.
If you would like to exchange one item for another or different size, you must return the original item first and then place a new order.
If you have received an item which is defective or different to the one purchased, meilinen will exchange or refund these items as soon as we receive them at our warehouse.

How to Return

1. Exchanges and returns are only accepted through the Q&A section within 7 days of receipt of the product.
(If you make a return without requesting through the Q&A section, returned product will not be accepted and be considered as an unidentified product, and you will not be able to make an exchange or return.)
2. Upon receipt of the application, we will inform you of the delivery fee regarding exchanges or returns.
3. Please send back products in the original condition as when you received the product.
4. If there is no problem with the product after inspection, exchange or return will be made based on the request mentioned via Q&A section.
5. Fill out the returns form and enclose the completed returns form with your goods.
6. Please mark outside of the package as 'RETURNED GOODS' to avoid any customs charges. We are not responsible for any return custom charges made.
7. Please return your goods to the address below. (International returns must be covered by the customer. We suggest using your local postal service or a courier.)
    meilinen, 34-1, Handongbuk 1-gil, Gujwa-eup, Jeju-si, Jeju, South Korea

Cases in which exchanges and returns are not eligible

You are returning the items just because you changed your mind (on size, color, etc.)
Items that show signs of use or product degrade due to customer mishandling (perfume/cosmetics/body lotion/fiber deodorant, laundry, mending, etc.)
Items that have been defected due to detached tags or labels, wear, or torn packaging (package tears to check the state of the product will be understood)
Loose stitches, damaged labels, detached buttons.
Your return request is not approved by our staff.

Cases in which the product is not defective

*If the following information is applicable, it is difficult to see it as a cause for product defects. Non-defective goods may incur delivery fees during returns and exchanges.

1. Depending on the resolution and brightness of your monitor, the color of the actual product may vary. Also, depending on how you measure sizing, there may be a slight difference of 1-3cm from the dimensions mentioned on the site.
2. In order to ensure the solid quality of our clothing, we do not only use machines but finish each product by hand, and thus may result in occasional loose pieces of thread.
3. meilinen is not liable for damages caused by consumers’ fault and for alterations caused by failure to comply with proper washing methods.

If there is a missing item from you order

- Contact our customer service center within 1 day of delivery.
- Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.


It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
Please contact your credit card issuer to confirm when your refund will be issued back to your credit card.


Customer Service

(+82) 70-7758-1008
Weekdays 11pm - 5pm (Korean Standard Time)
(When experiencing difficulty calling us, leave us your inquiry on the Q&A sections, and we will get back to you as soon as possible.)

  • Customer Center
  • am11-pm5 [sat, sun, holiday OFF]
  • +82.70.7758.1008
  • Company meilinen
    Address34-1, Handongbuk 1-gil, Gujwa-eup, Jeju-si, Jeju
    Business license 423-12-01340Online-order license 2020-Jeju Gujwa-104 [사업자정보확인]
    OwnerJoo mi sun E.mail